![]() ![]() And no, I get the "logic" of it, but it is beyond me why Evernote would have no mechanism or give anyone authority to make this right. ![]() YES, I am now redirected to iTunes/my iOS device in order to make any changes to my Evernote subscription.which means that forever and ever (?) I have to use iTunes and will never be eligible for an upgrade because I pay through iTunes. So then I click on "Change" under Account Level, and this is what I get: So, now, not only am I disqualified from upgrading (again), but I'm looking at a demotion when my account becomes due for renewal (who knows if I lose everything if that happens.?). Now bear in mind after being completely blunted by Evernote before, I, intending to move back to paying directly through Evernote, set my subscription in iTunes not to renew. So, though I already know that with my current subscription, which was being paid through iTunes, I would unlikely be able to upgrade (consistent with the attempt to upgrade to Premium 6-7 months ago), I click on the upgrade offer just to check and see. Just after I posted the above, I got a popup offering me 40% off the new Personal. Instead, I'm now evaluating whether it is worth it to triple my yearly cost to a level higher than any other suite (nevermind single app) of software I use. I'd have been a Premium subscriber 6 months ago (and therefore I guess now a Personal level user) if it were otherwise. (And if something has changed, I'd appreciate someone from Evernote reaching out to me to sort out my situation. Unless something has changed, if you last paid a subscription via Apple/iTunes, you will NOT receive a credit against a new plan price (pro-ration or credit/rebate), even if you just renewed yesterday. In this case I doubt the automatic refund will happen. Say you had the old on with iTunes/Apple, and play the new one with a credit card. What AFAIK does not work is to use a different payment method for the new subscription. A short while after he got a refund for the part of the old subscription that was still running. ![]() We had reports in the forum when after upgrading, the full amount was draw from the users account. ![]() How the move to a new subscription works depends on your way of payment. ![]()
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